Connect with Loved Ones Remotely and Support their Wellbeing

Pop-up guides that can sit alongside the Amazon Alexa device for easy reference

Connect with Loved Ones Remotely and Support their Wellbeing

Estimated reading time: 3 minutes

Due to physical social distancing restrictions, connecting with loved ones has become more difficult and the impact of isolation and loneliness is significant.  Technology can offer solutions to this, but can be difficult to set up remotely and some systems have a high cost.  At TL Tech we are all about helping people regardless of age, technical ability or financial status and empower people to take advantage of new technologies.

This blog provides support to help people get started with Amazon Alexa and specifically how to use the Echo Show devices to make video calls.

We really hope that these guides make a difference to people in these difficult times.  We want to help people be better connected to their family and improve both physical and mental health.

There are two walk through guides in this post:

  • How to set up an Amazon Alexa Echo Show device remotely.
  • How to make video calls with Amazon Alexa.

And a double sided quick tips sheet with general advice, basic commands and things to try.

We also have a batch of hard copies of our pop-up guide that we would be happy to post out to people.  You can use the contact us form on our website, or the chat box to send us a request.  This guide can sit alongside your voice assistant speaker and act as a prompt of how to use the device, see picture at the top of the blog post for what it looks like.

Contact Us

About Our Blog

We live in an ageing society. But what does that really mean?

In the next 20 years the balance of young and old will shift to the point where there will be one elderly person for every two people of working age.  The challenge this presents is two-fold, a reduction in family members able to provide support and a smaller pool of professional carers.

TL Tech is a Smart Homes Solutions provider with a difference.  We help people get the best out of smart home technologies and create unique home environments to meet their needs and budget.  Our vision is to “create a home that cares for you as you age”.

Smart home technologies have the power to transform lives, especially for the vulnerable in our society.  This blog series will be looking to showcase the opportunities, find out more about the people working in this field and how we can create a world “where smart meets kind”.

The Guides

The links below take you to our free guides on how to set-up your Alexa Show, make your first video call and some handy tips of other things to try.

How to set up an Amazon Alexa Echo Show device remotely

How to make video calls with Amazon Alexa

Quick Tips

Key Takeaways

The Alexa Show device has useful features including video calling, reminders, shopping lists, news updates, music and photos.  The system can be augmented with integration of Alexa “Skills” and IoT sensors, for example should a person have problems with remembering to take medication or mobility difficulties.

We can set up a conference call with you and your loved one to support you in real time to work through the set-up process or learn how to use the various features.

If you liked this post, subscribe to our mailing list to be notified when we have new blog posts and support material available.


You can head over to our Help page where you’ll find lots of other free guides and resources.

We’d love to hear your feedback and how our advice has helped you, if you want to you can leave comments below or why not post on social media and tag us in your post.

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Comments (2)

  • ayushi Reply

    Great article. Keep doing a great job.

    November 15, 2020 at 2:58 pm
    • Caroline Laurenson Reply

      Thanks Ayushi for your kind words.

      November 15, 2020 at 3:17 pm

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